Docusign Reclamation process
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38m ago
Hi All,
I have a question about DocuSign's Removal candidates.
Documentation and article KB3227173 say DocuSign has removed the lastLogin field from the Users API, The Software Asset Management application now creates reclamation candidates based on the subscription assigned date.
We have setup both Account and Organization level DocuSign integrations separately. The Automatically created Reclamation rule Still says Last activity threshold.
Therefore SAM is not creating any removal candidates for DocuSign. Would appreciate if someone could guide us on how DocuSign's reclamation works.
Thank you in advance.
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