SAM Pro "Related Entitlements"

pittic
Tera Contributor

‎08-21-2025 05:53 AM

Can anyone tell me how to "unassign" a record from "Related Entitlements". 

I do NOT wish to delete the related entitlements. It needs to be reassigned it to a different record. 

 

Thanks,

Cathy

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dreinhardt
Kilo Patron

‎08-22-2025 01:52 AM

Hi @pittic,

 

please try the following:

 

1. SAM Workspace navigate to a entitlement and open the "Related Entitlement Tab"

2. Add and move column "Active rights" at the beginning of the list columns

3. Open the record, click the number of rights

dreinhardt_0-1755849750721.png

 

4. Use the "..." to delete the relationship record

dreinhardt_1-1755852726741.png

 

Best, Dennis

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meganfisher
Tera Contributor
In response to dreinhardt

3 weeks ago

We are seeing in SAM workspace where we have the ability to delete Related entitlements on SOME entitlement records but then the DELETE option is not available on OTHER related entitlement records. Is there something that is preventing certain related entitlements from being deleted?

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