SAM Pro "Related Entitlements"

pittic
Tera Contributor

2 weeks ago

Can anyone tell me how to "unassign" a record from "Related Entitlements". 

I do NOT wish to delete the related entitlements. It needs to be reassigned it to a different record. 

 

Thanks,

Cathy

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dreinhardt
Tera Sage

2 weeks ago

Hi @pittic,

 

please try the following:

 

1. SAM Workspace navigate to a entitlement and open the "Related Entitlement Tab"

2. Add and move column "Active rights" at the beginning of the list columns

3. Open the record, click the number of rights

dreinhardt_0-1755849750721.png

 

4. Use the "..." to delete the relationship record

dreinhardt_1-1755852726741.png

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
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