Whenever I attempt to activate a SAM plugin—whether with demo data or without—it invariably fails.

lukest
Tera Contributor

yesterday

Hello there,

In a PDI, Whenever I attempt to activate a SAM plugin—whether with data or without—it invariably fails.

 

Thank you.

Kind Regards

Luca

 
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Ankur Bawiskar
Tera Patron

yesterday

@lukest 

PDIs are not supported by ServiceNow

So if you already tried couple of times, then get another instance and try installing there.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Tanushree Maiti
Tera Patron

yesterday - last edited yesterday

Hi @lukest 

 

Instead of using the instance's  Application Manager :

  • log in to the ServiceNow Developer site.
  • Go to your profile menu,
  • click Activate Plugin,
  • search for Software Asset Management Professional,
  • and select it for installation

Refer step by step as depicted in this post:

Install SAM Pro on PDI 

https://www.servicenow.com/community/sam-forum/how-to-install-sam-pro-on-my-pdi/m-p/2849355

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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