Whenever I attempt to activate a SAM plugin—whether with demo data or without—it invariably fails.

[lukest]

Hello there,

In a PDI, Whenever I attempt to activate a SAM plugin—whether with data or without—it invariably fails.

Thank you.

Kind Regards

Luca

[Ankur Bawiskar]

@lukest 

PDIs are not supported by ServiceNow

So if you already tried couple of times, then get another instance and try installing there.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @lukest 

Instead of using the instance's  Application Manager :

• log in to the ServiceNow Developer site.
• Go to your profile menu,
• click Activate Plugin,
• search for Software Asset Management Professional,
• and select it for installation

Refer step by step as depicted in this post:

Install SAM Pro on PDI 

https://www.servicenow.com/community/sam-forum/how-to-install-sam-pro-on-my-pdi/m-p/2849355