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Workday Integration Issue

Devika
Tera Expert

Could anyone  please clarify how work email data is integrated from Workday to ServiceNow? Also, do we need to configure anything on the ServiceNow side to support this integration?

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @Devika  

 

Just confirm you are looking for this integration as part of SAM pro integration to bring software usage data 

OR Workday user attribute value you want fetch to Servcienow.

 

Asking because , for both the cases user email gets fetched.

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Ankur Bawiskar
Tera Patron

@Devika  

what's your exact issue?

workday is used in HRSD for HR data and syncs data to ServiceNow HR tables

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader