Workday SAM pro Integration

[Devika]

What could be the exact data that will be pulled into ServiceNow from Workday during integration .What are the fields that will be ingested into ServiceNow from workday and how this data is represented in Sam pro tables ?

[Tanushree Maiti]

Hi @Devika  

The ServiceNow and Workday integration with direct integration profile is designed to align employee HR data with software entitlements and subscription usage.

The integration brings in specific employee and job-related data to ensure licenses are assigned to active users and mapped to accurate roles

Following data inserted to Servicenow . ServiceNow provides some configuration (Filtering kind of) under Direct integration profile  where you can define which data you want to insert into ServiceNow.

• Worker / Employee ID

• Name

• Work email

• Employment status (active / terminated)

• Worker type (employee vs contingent)

• Hire and termination dates

• Org, cost center, or supervisory org

• Business location

Refer: https://www.servicenow.com/community/sam-forum/workday-sam-pro-integration-data-brought-in/m-p/34728...

https://www.servicenow.com/docs/r/it-asset-management/saas-license-management/integrate-with-workday...