New SNUG Leader for San Diego!

[tracyo_brien]

Hello SNUG Members! 

We are looking for a new SNUG Leader for San Diego!  One of the key initiatives for the SNUG program is to enlist more customers to participate as SNUG Leaders or steering committee members to keep us connected to the needs of the SNUG member community.

SNUG Leaders must be employed by a ServiceNow customer and not employed by a ServiceNow partner. 

Here is a snapshot of the role of the SNUG Leader: 

• Participate in planning calls to ensure events are aligned to the needs of the SNUG community including dates, venues and topics 
• Help identify customer speakers 
• Provide feedback on the needs of the group 
• Emcee at meetings if possible 
• Promote online community involvement by posting questions and articles to encourage an on-going dialog with community members 
• The time commitment is roughly 1-2 hours/year for event planning and 6-8 hours attending the event if possible!

The ServiceNow team manages: 

• Invitations and registrations 
• Meeting planning and coordination 
• Venue and catering costs 

SNUG Lead play the important role of helping us ensure that members get the most value from attending SNUG meetings and to keep the conversation going by participating in the on-line SNUG community. 

SNUG Leaders play an elevated role within the community and receive special recognition at SNUG meetings, on-line, and at Knowledge. The Customer Participation Guide explains the role in more detail and includes best practices for SNUG Leaders.

If you are interested or have questions, please send an email to tracy.obrien@servicenow.com or respond to this post in on the community. Please include your experience with ServiceNow and the company you work for. 

Tracy O'Brien

ServiceNow