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07-10-2023 03:37 PM - edited 09-27-2023 10:24 AM
Hello all,
I am excited to bring you the Q3 program of Product Success Events, hosted in collaboration with several of the product teams at ServiceNow. Thus far, we have added a new topic (as requested) as part of our VR Health Initiative, as well as our first ever Operational Technology product roadmap event.
For those unfamiliar with the Product Success Events, they can consist of product roadmap presentations, recommended practices/deep dive presentations, as well as a variety of workshops hosted directly by the teams that build the products.
Below are the links to register for several of the events, and as we add more to the program, I will update this article accordingly. We look forward to another great quarter of being able to support your organizations be successful with your ServiceNow products!
Note that these events are reserved for in-production customers and approved partners. Make sure that you use your corporate email address your registration can be approved. Registration does not guarantee approval. The program and agendas may change at any time.
VR Symbiosis with Remediation Efforts and Remediation Tasks recommended practices
July 11 & 12
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
Operational Technology confidential roadmap
July 18 and 19
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
Workplace Service Delivery confidential roadmap
August 1
- Session 1: [completed]
- Session 2: [completed]
SecOps VR recommended practices | Classification and Assignment (replay)
August 2 and 3
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
DevOps confidential roadmap + Office Hours
August 8
- Session 1: [completed]
- Session 2: [completed]
IRM/GRC confidential roadmap
August 8 and 9
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
App Engine recommended practices
August 9 and 10
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
SecOps VR recommended practices | Performance (replay)
August 16 and 17
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
CMDB health recommended practices
August 29
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
ITAM Enterprise Asset Management confidential roadmap
August 30 and 31
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
Security Incident Response confidential roadmap
September 6 and 7
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
EX Platform for modern intranet
September 12
- Session 1: [completed]
Employee Center confidential roadmap
September 12 and 13
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
SecOps VR recommended practices | Plugins and Upgrades (replay)
September 14 and 15
- Session 1: [completed]
- Session 2: [completed]
- Session 3: [completed]
SecOps VR recommended practices | Risk Calc and Rem Targets (replay)
September 27 and 28
- Session 1: [completed]
- Session 2: https://servicenow.zoom.us/webinar/register/WN_3UWPTAERTDi-HUk7qD0ORw
- Session 3: https://servicenow.zoom.us/webinar/register/WN_wAMrXuhPQr-NuZAO4zxkeQ
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Is it possible to watch any of these webinars. We are wanting to watch the Servicenow VR Performance Best Practices Sessions. We did not receive the links to register, so if there is a way to still get to watch them we would be really grateful. Thanks!

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