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Piyush Madhukar
ServiceNow Employee
ServiceNow Employee

For the VIs that cannot be remediated immediately or VIs that must be deferred, the remediation owners have to manually request exceptions every time a new VI is identified matching the same condition. Organizations want to automate this process in order to avoid wasting time and effort. They want to schedule the deferring of existing VIs in a future date as well as deferring newly ingested and reopened VIs matching the same condition.

In the Paris release, we have released a capability using which admins can create rules which would automatically defer the VIs matching the condition defined in the rules. In this video, we have explained the process in a step-wise manner.

Please watch this video to learn how to create the rule and defer the VIs automatically. Please reach out to us if you have any questions or feedback.

Thank You!

 
Comments
lak-ann
Tera Contributor

Vulnerabilities can have exceptions applied based on exception rules. 

Are the approved exceptions, updated in the third party vulnerability scanner (Rapid7). That is will there be less number of vulnerabilities to import / integrate after an exception is in effect 

Hema Mistry
Tera Expert

How to get this plugin? I have Exception management option only.

 

 

Martin Dewit
Kilo Sage

@Hema Mistry Exception Rules is a separate Module within VR. You should see it right above Exception Management when searching for "exception" in your Filter Navigator.

MartinDewit_0-1728479402509.png

 

Hema Mistry
Tera Expert

Thanks .

I am not getting this option. I have Vulnerability Response version 22.0.8 and I am on Vancouver release.

I think I am missing some plugin so trying to find that out.

Eliz Skogquist
ServiceNow Employee
ServiceNow Employee

Hi Hema,

It does require the read_auto_exception_rule to view and manage_auto_exception_rule, which don't auto assign to any other role.

Hope this helps!

Hema Mistry
Tera Expert

I already have these roles. That didn't help.

Eliz Skogquist
ServiceNow Employee
ServiceNow Employee

Have you logged off and logged back in since those roles were assigned?

Hema Mistry
Tera Expert

Yes I did but that didn't help

 

Hema Mistry
Tera Expert

I figured it out with Hiwave help. MY module for exception rule was inactive.

Ravi Chandra_K
Kilo Patron
Kilo Patron

Need more of these. 

When we check "The execute on existing data" the rule runs through Business rule or we need to run a Schedule job for that.

 

 

 

Kind Regards,

Ravi 

Version history
Last update:
‎03-22-2021 07:15 PM
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