The attached QuickStart Guide is a valuable resource to help you get started with Security Incident Response. It includes steps to get started with an initial use case, a guide to important features, and links to relevant store applications, product documentation, videos, webinars, and other resources.
There are additional implementation resources in Now Create (sign in required) that you may also reference including:
- Security Incident Response: Process Guide, Process Workshop Presentation, Starter Stories, Success Pack
- Now Assist for Security Operations: QuickStart Guide
- Threat Intelligence: Process Guide, Process Workshop Presentation, Starter Stories
- Threat Intelligence Security Center: QuickStart Guide, Implementation Workshop, Starter Stories
- Major Security Incident Management: QuickStart Guide, Workshop Presentation, Starter Stories
- Data Loss Prevention: QuickStart Guide, Process Guide, Process Workshop Presentation, Starter Stories
- Security Operations: Success Pack, Scoping Guide, Recommended Implementation Sequence
Most customers ensure their success by working with a skilled implementation team. The Partner Finder is a great resource to explore ServiceNow’s ecosystem of implementation partners and find an implementer with Security Incident Response expertise. Learn more about charting your path to implementation success here. Learn more about SecOps outcomes and how to measure them here.
We hope these resources are helpful. Feedback is always welcome as we continue to iterate on these resources!
