Jon Williams
ServiceNow Employee
ServiceNow Employee

Security Incident Response Workspace

With Utah, the SIR Workspace has a flexible and reimagined user experience. Designed with Tier 1 and 2 security analysts in mind, it includes all new analyst dashboards and investigation canvasses to better manage incidents and workload. This updated workspace also leverages playbooks and recommendations to easily move through investigations, while using out-of-the-box integrations to orchestrate actions directly.

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Vulnerability Response Workspace

The next enhancement Utah has to offer is a unified workspace for Vulnerability Managers. With these updates, vulnerabilities and misconfigurations are able to be managed across assets from a single workspace. With this modern user experience, users are able to create watch topics, remediation efforts and tasks for all vulnerabilities (hosts, application, and containers) and misconfigurations from a single view. We have also added the ability to schedule the recurring creation of remediation efforts and tasks, and multi-task across modules by keeping items open in tabs.

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These upgraded workspaces allow for a flexible, customizable user experience and a more unified workspace. If you'd like to see these enhancements in action, check out our Brightcove channel or join us at Knowledge 2023!