Adding Related Lists in Security Incident Workspace

Charlotte Pakes
Tera Guru

I'm struggling a bit with adding new Related Lists in the SIR Workspace.

 

I've created an m2m table linking SIR Incidents and Departments for example, but when I try adding it following the documentation for adding Entry Point Lists or if I just add it to the Related Lists view, in the Workspace I only get the New button which opens the form to create a new Department which is not what I want. I want the user to be able to create new records on the m2m table. 

 

I know how to disable the New button in the Workspace, but really struggling to add either an Edit... or Link button.

 

We have a similar requirement for the Company table too to be able to associate multiple vendors.

 

Any advice?

1 REPLY 1

Tanushree Maiti
Mega Patron

Hi @Charlotte Pakes 

 

Refer this ServiceNow Documentation : SIR Workspace Related Records 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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