Bulk Edit - Vulnerable Items
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11-08-2024 01:56 AM
I noticed that Bulk edit option is not working in our instance. When I investigated, I found out that its mostly based on the Discovered CI. If its not populated then Bulk edit will not work and we do not want to add any data to Discovered CIs table.
Same has been explained here - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122777
How can I make sure Bulk edit works without loading any data for Discovered CIs? Do I have to customize the SI to make it work?
@Chris McDevitt - I checked your nice article but its not mentioned in it..
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11-12-2024 07:33 PM
This thread is waiting advice from experts. Please to share your expert opinion.
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02-28-2025 06:59 AM
You will have to customize the Bulk Edit functionality, if you're not using VR as intended. The Discovered Items table is intended to be the correlation between your VR Scanner data and your CMDB. Without DI's, a lot of VR is not going to work correctly or consistently.
