Discovered Items not populated

[Nilanjan1]

Dear Experts, 

I am on a Orca Vul Response Security plugin 3.0.0, however it has been observed that the VIT are not displaying the discovered Items.. it has happening for a chunk of devices and I could see that there are CI matching rule issues. However, there are some devices which have matched but the discovered items are still not getting populated. 

I went through this article but could not find details regarding the issue..

Does some one has come across this issues  ? 

https://www.servicenow.com/community/secops-articles/vulnerability-response-and-the-discovered-items...

[Tanushree Maiti]

Hi @Nilanjan1 

Check if these posts help you.

https://www.servicenow.com/community/secops-forum/how-to-fix-a-mis-matched-ci-manually/m-p/1301502#:....

https://www.servicenow.com/community/secops-forum/reapply-ci-lookup-rule-not-changing-to-a-found-ci/...

https://www.servicenow.com/community/secops-forum/discovered-item-of-the-latest-detection-for-a-vit-...

[Nilanjan1]

Thank you so much for your reply @Tanushree Maiti . However, the issue is not one of in this article.. I am facing two issues here: 

- Even though I have a CI matched I can see multiple entries of the same Ci in the discovered items         table, and it is not a duplicate.. 
- It is purely unmatched CI and it is not going through the CI look up rules.