How to disable "remember me" on service portal login page?

[Ryan Bray1]

In order to meet security compliance, I recently disabled glide.ui.forgetme on our instance. It worked great on the normal login page but the service portal login page still has the "Remember me" checkbox option (and it is functional, i.e. adds a cookie). A quick documentation/google search did not turn anything up. Does anyone know how to remove this from the service portal login?

Thanks in advance!

[#2]

Hi Ryan,

Try by clearing your browser cache?

Or

Set the UI Property, Remove "Remember me" checkbox from login page,   to True.

The glide.ui.remember.me.default property value is true too.

Mark if Correct/Helpful

Thanks

Ajay

[Manan Raval]

Hi Ryan,

Please enable the glide.ui.forgetme. Set its value to true. This will do for both native and service portal. Also clear the cache as well.

Regards,

Manan

[Vishal Khandve]

Hi Ryan,

Navigate to service portal>widget instances>login

In server script look for line no 20. make changes.

Thank you

[Bruno De Graeve · Accepted solution]

The login widget uses these two properties:

data.forgetMe = GlideProperties.getBoolean("glide.ui.forgetme");
data.forgetMeDefault = GlideProperties.getBoolean('glide.ui.remember.me.default', true);

That's where you need to look for and clear your browser and instance cache (../cache.do)