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Knowledge base for SIR workspace

Tester5
Tera Contributor

‎12-16-2025 03:14 AM

Hallo forum,

 

I have currently implement Knowledge base link into the SIR workspace so that an Analysts can create new articles directly from workspace list as well.

 

How do i get the modal working in SIR workspace for knowledge base category picker?

Do i need to implement still some Modal/Event/or correct UX Add-on Event Mapping?

 

Picture1 : UX Add-on Event Mapping:

Tester5_0-1765883546402.png

 

Picture 2: category pop-up:

Tester5_1-1765883603878.png

 

Thanks a million!

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