REMEDIATION TASK RULES CONFIG
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04-27-2026 08:54 AM
Hi there,
I am trying to explore the configs for USEM workspace and have been having a hard time creating a new remediation task rule where the issue I am facing is the save button staying greyed out. I'd like to know if this is a common issue or have anyone faced this issue before and what is the solution hare. I have made sure my USEM migration was completed successfully and also have made sure the necessary roles per ServiceNow docs been added. Thank you.
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04-28-2026 07:40 AM
Hi, we encountered the same issue, might be a bug in the newest plugin version possibly.
As a workaround, we created a record in a different instance with the older version and moved it via XML. Not the best, but worked for now.
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05-04-2026 09:14 PM
Update the VR plugin to 30.3.4 , happened same with me. This version might not available for PDI .
