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ServiceNow OAuth 401 Error in Script Include (Working Fine in REST Outbound Message)

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‎01-13-2025 06:53 AM - edited ‎01-13-2025 06:54 AM

I have integrated ServiceNow with a ticketing system, and I am successfully able to fetch tickets and related data through the REST Outbound setup.
However, I now want to automate the process by using a Script Include.

When I hit the Script Include, I receive the following error:

*** Script: API Response Status Code: 401 *** Script: Failed to fetch data. HTTP Status

 

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