SIR- CI enrichment Workflow Execution Issue

Venkatesh4
Tera Expert

‎08-05-2025 02:57 AM

Hi Everyone,

 

We have not enabled any capability related to CI enrichment but still I can see these workflow's automatically enabled and show-up in the work notes.

Please find the screenshot below:

Venkatesh4_0-1754387728543.png

Why this is getting enabled when there is no capability configured and how to stop this execution?

 

Thanks

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bsmolski
ServiceNow Employee
ServiceNow Employee

‎08-05-2025 03:21 PM

Hello Venkatesh,

These workflows are part of the legacy Sec Ops integration capabilities. These integrations can be maintained and deactivated here: All > Security Operations > Integrations > Integration Capabilities

Two things to note:

  1. Please review any changes with your SIRT team before deactivating any Integration Capability Implementations.
  2. There are two iterations of Integration Capabilities in the current ServiceNow releases. Implementations using workflows are part of the legacy Integration Capabilities V1 framework, but there are also newer flow based versions in the Integration Capabilities V2 framework. It's possible both V1 and V2 capabilities are enabled and active.

 

Hope that helps,

Brett

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