Unable to retrieve Tenable query filters

[Rohith Sureshk1]

when trying to pull data from tenable.sc using servicenow integration, i get 403 error. While checking the setup assistant it is observed that the query filter is not working as expected.

Any ideas on how to fix this issue? (bel

Thanks

[KeerthiP]

generally 403 indicates that its a permission issue.

But, you can also try the below check list and see if it helps

• Verify API credentials and permissions.
• Check user roles 
• Adjust query filters in the Setup Assistant.
• Review integration logs for detailed error messages.
• Test with different query filters.
• Update integration plugins and connectors.

[Rohith Sureshk1]

hi keerthi,

i am not able to see any query filters in setup assistant. any idea on how to add/remove a query filter?

[KeerthiP]

Ideally you should be able to view them unless you dont have specific permissions.

Can you send me the screenshot of what you are seeing?

[Rohith Sureshk1]

this is what i get when trying to see the query filter in setup assitant