Unable to retrieve Tenable query filters
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03-13-2025 07:47 AM
when trying to pull data from tenable.sc using servicenow integration, i get 403 error. While checking the setup assistant it is observed that the query filter is not working as expected.
Any ideas on how to fix this issue? (bel
Thanks
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03-13-2025 07:53 AM
generally 403 indicates that its a permission issue.
But, you can also try the below check list and see if it helps
- Verify API credentials and permissions.
- Check user roles
- Adjust query filters in the Setup Assistant.
- Review integration logs for detailed error messages.
- Test with different query filters.
- Update integration plugins and connectors.
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03-13-2025 07:56 AM
hi keerthi,
i am not able to see any query filters in setup assistant. any idea on how to add/remove a query filter?
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03-13-2025 07:59 AM
Ideally you should be able to view them unless you dont have specific permissions.
Can you send me the screenshot of what you are seeing?
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03-13-2025 08:03 AM
this is what i get when trying to see the query filter in setup assitant