VITs are moving to InReview state from deferred state by VR system after exception expired.

[Yamsanibhavani]

Hello EveryOne,

We're observing an issue with the VUL (Remediation Task) state flow when handling exceptions:

1. Raising an exception on a VUL creates a VCA record (moving VUL to In Review)

2. After VCA approval, VUL correctly moves to Deferred

3. When the Until date expires, the VUL should return to Open – but instead reverts to In Review without any new extension request

Questions:

1. Is there an OOB configuration that forces this Deferred→In Review transition without a new exception?

2. Can VCA records be detached from VUL/VIT records after approval or on Rejection?

[Shaik Abdul Mu1]

@Yamsanibhavani 

You are correct, the expected behavior for the VUL is to return to "Open" after the "Until" date expires. Refer this Exception Management overview

There is no Out-of-the-Box (OOB) configuration that forces the Deferred→In Review transition without a new exception. This behavior might be due to custom configurations.

And for detaching of VCA records, I do not think they will be detached. I tried in my PDI and can still see them on VUL and VIT after approval and rejection.

Thanks

Abdul Musavvir

[Yamsanibhavani]

Hi @Shaik Abdul Mu1 ,

Thanks for the reply.

We are seeing that Record is moving to "inReview" instead of "Open" state. Checked complete process didn't found any reason for this issue.