WatchDog for monitoring long running transactions

[Misha45]

Hello,

we have an issue with long running scheduled job during business hours, so we would like to use WatchDog for monitoring transactions. In case there is an active transaction for that speficic job, it should send us a notification, so we can kill that transaction. I used the scripted condition to configure the WatchDog, but it can not search in v_cluster_transaction table where it does not have access because of Global scope. Are you also planning to allow use WatchDog for different scopes? Currently, there is no Application field in WatchDog Configuration. I also tried to set up access in Cross scope privileges table, but without success.

[Mark Manders · Accepted solution]

What is your question? Because your question 'Are you planning to allow....' is something the Community can't answer. Reach out to ServiceNow to get an answer for that.

And what didn't work with the CSP? Were you unable to create one, or did you create one and it didn't work?