VIT's not closing for retired CI's

Gagandeep3
Tera Contributor

Hello,

 

I have checked the auto-close configuration to close the VIT's related to retired CI's.
But the VIT's are not getting closed. 
I checked the scheduled job : Close detections/VIs for decommissioned CIs.

In this the sn_vul_ci_di_manifest table does not have any records.
Does anyone know what is the purpose of sn_vul_ci_di_manifest Table and why the VIT's related to retired CI's are not getting closed, even if the auto-close configuration is checked?

TIA

3 REPLIES 3

Tino68
Tera Contributor

Hello,

I have the same problem, I can't get an entry in the database sn_vul_ci_di_manifest. Under “Auto-Close configuration for stale detections and retired CIs” is all turned on.

 

Does anyone know a solution?

Greetings Tino

Tino68
Tera Contributor

Hello,

I have the same problem, I can't get an entry in the database sn_vul_ci_di_manifest. Under
“Auto-Close configuration for stale detections and retired CIs” is all turned on.

Does anyone know a solution?

 

Greetings Tino

Aaron Molenaar
Mega Guru

We have the same issue. The post below was helpful, highlighting that the setting relies on the Life Cycle Stage Status value to be utilized. This is different than the values our CMDB team was using for managing CI status, though they have a CSDM project underway that will soon sync it, then this setting will work in VR for us.

 

https://www.servicenow.com/community/secops-forum/behavior-of-auto-close-vi-on-retired-ci-within-vr-...

 

Hope that helps.

Aaron