Hi there, we're Rebeka Harsanyi and Joe Pizzo on the Customer Security & Trust team at ServiceNow. We run a webinar series focused on ServiceNow instance security. Our goal is to help ServiceNow admins, whether you're brand new to Security Center or already using it day to day, get more familiar with the features available to you, see how other customers are putting them to work, and leave each session with questions answered and ideas to take back to your instance.
We have a full batch of sessions coming up, and we're making it easier to join. Each topic will be hosted twice, so you can pick the time that works best for your region. There is also just one registration link per time slot that covers every session in the batch, so you only need to sign up once.
Session Times (the same for every topic)
Session 1: 9:00 AM ET · 6:00 AM PT · 3:00 PM CET · 6:30 PM IST · 10:00 PM JST · 12:00 AM AEDT (+1d)
Register here: https://servicenow.zoom.us/webinar/register/9717906971906/WN_jUu7c0rsSnuWz9lXZpZeoA
Session 2: 6:00 PM ET · 3:00 PM PT · 12:00 AM CET (+1d) · 3:30 AM IST (+1d) · 7:00 AM JST (+1d) · 9:00 AM AEDT (+1d)
Register here: https://servicenow.zoom.us/webinar/register/8817906972475/WN_iXrS5UGkRduKTNOj5WBKOQ
Upcoming Topics
October 13: Scripting Governance - IAM
A look at how scripting practices intersect with identity and access management on the platform. Covers common risks introduced through scripts touching IAM, and how to apply governance controls to keep scripted access changes safe and auditable.
October 27: ACLs Getting Started (Part 1)
An introduction to Access Control Lists (ACLs): what they are, how evaluation order works, and how to build a foundational understanding before moving into best practices.
November 3: Intro to Logging (Part 1)
First session in a two-part logging series. Covers logging fundamentals: what gets logged, where to find it, and why logging matters for security and troubleshooting.
November 10: ACL Best Practices with the Expert (Part 2)
Building on the ACLs fundamentals session, this deep dive with guest speaker Robert Uehlinger covers best practices for structuring, testing, and maintaining ACLs at scale.
November 17: Data Privacy
Learn what's new in the Brazil release for ServiceNow Data Privacy. This session covers three key enhancements: bring your own anonymization service for flexible data protection strategies, reversible tokenization that masks sensitive information while preserving data utility for analytics and operations, and data discovery in images to identify and protect sensitive data within unstructured content. Understand how these capabilities strengthen your compliance posture and reduce data breach risk across structured and unstructured data.
December 1: Expert Logging Session + Q&A: Log Export Service (LES) (Part 2)
Second session in the logging series. An expert-led Q&A on the Log Export Service (LES) with subject matter experts Nick Sessa and Jarod Mundt, covering advanced logging questions and real-world scenarios.
Past Sessions
Identity and Access Management in ServiceNow Security Center
Scanning with Purpose in ServiceNow Security Center
Office Hours: Scanning with Purpose in ServiceNow Security Center
Hardening Your Instance in ServiceNow Security Center
ServiceNow Security Center Access Analyzer Deep Dive
Securing Non-Human Identities in ServiceNow Security Center
Instance Security: Best Practices for a Secure Instance
Securing AI on ServiceNow with AI Control Tower
Missed one of our sessions or want to rewatch them? Check them out on the Instance Security YouTube Playlist!
ServiceNow Instance Security: https://youtube.com/playlist?list=PLkGSnjw5y2U5ovImOnFIxoZmRWDcmOon3&si=WZvPW3GYc56trdSk
Have questions or want to stay in the loop on future webinars? Reach out to us anytime at InstanceSecurity@servicenow.com, we'd love to hear from you!
