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Infected Download Allowed

Hello I just wanted to ask if there's a way to test this property? I mean if there's a OOTB file to test this property? if it was set to true? the property is com.glide.snap.infected_download_allowed

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Trusted mobile devices

Does a trusted mobile device registered by a user ever expire?We are currently experiencing behavior that appears to indicate the trusted mobile device is expiring or becoming invalid after a period of time. However, we have not been able to identify...

  • Question

How to disable Yokohama MFA enforcement if you have SSO enabled already

Hi,  I need your help here.  Company ABC already has MFA and SSO enabled, and documentation says "Beginning in Yokohama, ServiceNow is going to begin enforcing MFA by default for any internal local logins, meaning any login that is not through a Sing...

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getting Invalid redirect_uri when I set up Copilot Connector

I created new Application Registry with client id and client secret, however, I use "https://dev217112.service-now.com/oauth_redirect.do" for my redirect URL. what the correct URL should I use in SNOW configuration. 

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Cross-scope glide.record.legacy_cross_scope_access_policy_in_script

Hi, I have spent several hours on this already and I cannot find a solutionI recently set glide.record.legacy_cross_scope_access_policy_in_script=false   and it broke my BR running in sn_si. The BR is creating a Draft Email. I am getting an error:Acc...

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Instance security settings

Hi everyone,I'm looking for a comprehensive document that outlines every security setting an instance should have—from email architecture to encryption and beyond. Does anyone know of a resource that covers all these aspects? I've already went throug...

  • Question

Resolved! Password Expiration every 90 days

Hello everyone!I'm trying to set up password expiration for local accounts every 90 days.I found the "Password Expiration Configuration" section on the Password Reset Process I'm using, but to do that, I need a flow for the Password Reset Credential ...

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Resolved! Security related questionnaire

For the questions below, I was requested to provide comments which will help explaining the policy or details about question. Kindly help.  Asset Management [D.14] In the event of a subpoena or forensics incident, is specific data able to be put on L...

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New ServiceNow Security ACL Updates

There was an update in ServiceNow where they added 23k new ACLs in our instance for query_range. I noticed when they update a table, they don't update all the fields and it broke our reports. For example, our Group table's ACLs were updated and it ad...

  • Question

How can non-admin users call REST Message with OAuth2.0?

Hi,I have been asked to use GlideRecordSecure instead of GlideRecord in scripted REST APIs by the ServiceNow Application certification team.  All my scripted REST APIs use oAuth2.0 authentication with grant type as 'client_credentials'.For non-admin ...

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Resolved! What is the best way to detect password stored in text fields?

I was looking for options, what is the best way to detect if someone ingested sensitive information (password  to be very specific) into free text fields? (Like adding user-pwd combo into a Work notes of an incident) I found Data Privacy plugin, but ...

  • Question

Email OTP MFA Using a Mobile Device

I am playing with enabling Email OTP as the only MFA method for 'new hires' who utilise a local user account until they become an employee and then use SSO from their corporate account. While I have been able to setup the Email OTP MFA Context, the u...

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