MFA Failure Issue

Robert Polickos
Tera Expert

I am experiencing issues with inconsistent MFA success/failure.  I have experienced this on multiple instances.  Sometimes it just takes waiting for the next cycle of passcode.  Sometimes it means it doesn't work and then I have to hold for a lockout timeout.  Sometimes it works beautifully.  It is annoying and can be embarrassing for me and ServiceNow as it has happened in front of clients.  Has anyone found a fix or work-around?

0 REPLIES 0