Hi @dkgopi123,
it looks like a decision branches within a topic.. it's difficult to tell without access to that instance :// try to identify when this choice is given and accordingly search it in your VA configurations...
If not a particular topic's configuration, then it could be a promoted topic but again, very hard to give you meaningful advice with blindfolded view :((
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No AI was used in the writing of this post. Pure #GlideFather only
