Service Graph Connectors

Azure SGC for On-Prem Azure ARC Servers

We've been tasked to look into a use-case to discover several on-prem ARC servers. None are currently virtual. Our enterprise is not currently using horizontal discovery in any way. This particular team is not allowed to use Agent Client Collector o...

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The Jamf Service Graph Connector and the process for updating a deprecated API call

Regarding the Jamf SGC (and SGCs in general), it installs using /uapi/v1/computers-inventory in the data stream REST step, but that version has long been deprecated. In general with these SGCs, is it expected the ServiceNow will push an update to use...

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Jamf Connection Failure

I am using Service Graph Connector with Jamf plugin to integate Servicenow with Jamf. As part of the guided set up configure connection I tried testing the connection. But unfortunately, I got 401 error. I used Client credentials authentication metho...

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SAM Pro and BigFix for End User Devices?

Has anyone implemented SAM Pro using the HCL BigFix Service Graph for end user devices? I've read elsewhere that it doesn't support pulling software usage OOB and there doesn't seem to be any OOB capability to leverage CSD 2.0 for automated reclamat...

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ServiceNow connector with Microsoft copilot

User is unable to create a new OIDC (OpenID Connect) configuration in ServiceNow for the Employee Self-Service (ESS) Agent integration.This is because an existing OIDC configuration is already present in their ServiceNow instance, and it has mismatch...

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Azure and AWS Service Graph Connector - stale VMI CIs (most recent discovery >2 month)

We are running SG-AWS and SG-Azure(without SSM deep discovery) to discovers all standard cloud resources since July 2025. Our priority for public cloud resource focused on the Virtual Machine Instance resource created in the cmdb_ci_vm_instance table...

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SCCM job for removed software is deleting ALL software from SCCM in cmdb_sam_sw_install

We've been running SG-SCCM for some time successfully. We were only interested in servers and computer CI hardware data, but not software. However, we recently implemented SAM-Pro and that's when we noticed that while the "SG-SCCM Software" job wil...

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Server discovery jobs fail with "Could not find any valid credentials"

We are on Xanadu. For discoveries that were previously working, we now see many of these errors in our job logs and discovery dates getting stale. However, when running a Discover now, it works. Also, if I take all the IPs of the failed discoveries, ...

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Can the Service Graph Connector for Microsoft Intune Pull In Computer/Device extensionAttributes?

We're a hybrid environment (on-prem AD + Azure AD) and we're looking to store some key data in the extensionAttributes of our computer objects (AD)/device objects (AAD) to populate unpopulated fields in ServiceNow. Since the fields are readily avail...

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Help in discovery license estimation for AWS Cloud and SG connector

Hi Team,We are about to implement AWS Cloud /SG connector discovery and service mapping and need your help for estimating counts of licensable cloud resources.Could you please share some insights based on your previous implementation or any SN docs w...

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Servicenow to SharePoint Integration - Folder creation with metadata

After integrating ServiceNow to SharePoint by setting up a connection, I'm trying to create a flow designer flow with SharePointOnline Spoke action to create a folder. The folder gets created. Now I am looking for ways to set the metadata of the fold...

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SG-SCCM is populating the SAM installation table, but then removing them

We are running on Xanadu and recently installed SAM-Pro, using SG-SCCM (Windows servers) and SG-Intune (computers) for data sources. When the SCCM Software Import schedule runs, it populates table: cmdb_sam_sw_installHowever, when the SG-SCCM Remove...

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IntegrationHub Usage Subprod

Does anyone know if the Transaction data shown within the IntegrationHub Usage dashboard on sub-production instances is reliable? We are developing a PoC for intune imports via Service Graph connector, and would like to see the transaction usage, how...

Question

HTTP code: 403 - Forbidden username/password combo

Whenever we tried to test connection with Meraki using Service Graph Connector for Meraki, we are getting below error even though we have provided proper API key, connection. How can we resolve this. The same configuration is working as expected in D...

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Azure GOV

Implement a custom file-upload widget Portal / UI Builder component) that streams filesdirectly to AzureGov cloud available via Spoke., will also need to create separate logical containers (buckets/folders) for reporters and investigators in AzureGov...

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