Service Graph Connectors

Telemetry -Table Growth does not refresh

I removed unused custom tables and cleaned up others but the Telemetry -Table Growth- Top 20 does not refresh? Why is it locked down as Maint user? I cannot even copy it and make another report from it?

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Need SuccessPack for Cloud Discovery.

Hi Mates, Is there a Success Pack available for ServiceNow Discovery which can be utilized as a standard.Consider this to go to a Business Forum to fill in.

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Name starts AVd- and os contains windows 11 or windows 10 we need to create in custom class

if Name starts with avd- then we need to create or update ci’s in custom class we need to make changes in existing sg-sccm graph connector in Servicenow so please guide us how we can do that I have tried to update rte operations script it is working ...

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Resolved! Discovery Fundamentals On Demand; Task: Create iTunes Process Classifier

how to configure the iTunes process classifier and execute a new discovery against a certain IP address?

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ServiceNow Atlassian Spoke

I have installed ServiceNow Atlassian Spoke and installed as per the steps mentioned in the following link- https://www.servicenow.com/docs/bundle/zurich-integrate-applications/page/administer/integrationhub-store-spokes/concept/atlassian-administrat...

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Exclude Specific CIs from SG in the same class from being included

We have certain devices coming from SG-Intune, into the cmdb_ci_handheld_computing class, which I wish to completely cut off from the CMDB.We attempted using a conditional class with filters based on the name of the CIs, but it did not work.We want t...

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Abort importing record coming from intune to servicenow based on value of managedDeviceOwnerType.

Hello Community,I am working on preventing the import of specific records from Microsoft Intune into ServiceNow when the u_manageddeviceownertype field is set to personal. As part of the RRobust Transform Engine (RTE) setup, I’ve added script to the ...

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Tanium updating same computer records with different data like name serial number

Hi team,In our CMDB computer table tanium is the discovery source,when discovering the computers for few computer records are updating a same data like Name, Serial number etchis anyone know why this is causing? same day it is updating with different...

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Listener plugin extension not found for class name sys_rte_eb_definition

I have been trying to load the data using the Base robust transform in the PDI. when i run it, i am getting the error like "Listener plugin extension not found for class name sys_rte_eb_definition".how can i rectify this error

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Operating system field is not getting updated to Windows 11 Enterprise for cmdb_ci_computer class

We have Service Graph Connector for SCCM and Intune Configured to gather information of computers devices and Update the cmdb_ci_computer class, earlier operating system these computers were using is Windows 10 enterprise now ,we fetched this data us...

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java.lang.NullPointerException() while inserting record in CMDB using IntegrationHub ETL

Hello Everyone,I am working with IntegrationHub ETL to insert a new record in the CMDB. I have configured a Service Graph Connector for this purpose.While inserting a record in the cmdb_ci_dynamodb_table class, I am encountering the following errors:...

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SG azure device discovered as incorrect class

We have SG azure discovery to bring server CI's and some devices belongs to class Palo Alto Firewall Device but its discovered as Linux server class where to check the classification happening for azure?

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Service Graph Connector for Microsoft Azure and OS information

Hi, In the release note of version 1.13.0 of the service graph connector for Azure , an issue is supposed to be fixed :"FixedResolved the issue where OS information was not received for deallocated or terminated VMs, so that classification occurs onl...

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ETL IntegrationHub (WIZ Connector) – sys_object_source linking to wrong CI

I’m working on a WIZ connector integration.Earlier, the Name field was mapped as name + external_id, but the client now wants only name in the Name field.I updated the transform map so that:Name = name from WIZCPU Name = what was previously mapped t...

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Resolved! Software Installation publisher field was not populated by SG-SCCM

Hi Guys.Could someone help me what is the possible cause for the Publisher field not being populated by SG-SCCM? I noticed that some entries are populated correctly, while others are missing this information.Your assistance would be greatly appreciat...

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