Service Graph Connectors

Add new SCCM attribute to SG-SCCM Service Graph connector

Hi, We are using Service Graph Connector for Microsoft SCCM to consume End User Computer machine records in ServiceNow. There is a requirement to add below field as well to the data received.1) "LastHeartBeatTime" in SCCM - To see when all machines w...

Question

Not getting option to add instance in SG-SCCM v3.7.0

Hello, I am trying to add 2 instances for SCCM in the SG connector, but not able to find the option to add prefix in the guided setup. I recall this being there in previous versions, but not able to find it in v3.7.0. Has anyone faced this problem o...

Question

Servicenow to SharePoint Integration - Folder creation with metadata

After integrating ServiceNow to SharePoint by setting up a connection, I'm trying to create a flow designer flow with SharePointOnline Spoke action to create a folder. The folder gets created. Now I am looking for ways to set the metadata of the fold...

Question

gs.getSessionID() is throwing an error

var sessionID = sn_fd.GlideActionUtil.setEncryptedOutput(util.getSessionId()); if (typeof sessionID === 'string' && sessionID == '') { throw new Error("Invalid Connection & Credential Alias."); } else { outputs.session_id = sessio...

Question

What is the correct run order for OOTB SG-AWS Schedule Imports to resolve "Missing Dependency" error

Hello , I am implementing the out-of-the-box Service Graph Connector for AWS (SG-AWS) and repeatedly hitting "Missing Dependency" errors in the IRE logs for dependent CIs like cmdb_ci_nic and cmdb_ci_storage_volume.The error indicates that the parent...

Question

Tencent Cloud Discovery - Anyone Interested? I've Built a Working Implementation

With Alibaba Cloud Discovery now officially supported, I'm curious if there's interest in Tencent Cloud support as well.Tencent Cloud is one of the major cloud providers in Asia-Pacific, widely used by enterprises for multi-cloud deployments. Several...

Question

Armis ID instability causing CI hijacking in CMDB — Armis issue or ServiceNow issue?

I’m using the Armis Service Graph Connector on Yokohama Patch 7, and running into a serious CMDB issue related to unstable Armis IDs.Armis sends its internal device ID into sys_object_source.source_native_key.However, in my environment, the same Armi...

Question

Getting import log error while import data from SCCM to servicenow

I'm getting below error in import log. Please tell me how to resolve this issue. MID Server reported error: SQLState: S0001com.microsoft.sqlserver.jdbc.SQLServerException: Invalid column name 'TimeKey'.at com.microsoft.sqlserver.jdbc.SQLServerExcepti...

Question

Solar winds Data streams throwing an error

Hi Everyone, I am not familiar with Service Graph Connectors and Data streams. one of our solar winds Data streams is throwing the below error :This is the Data stream Definition-The Data stream takes Connection & credential Alias record as an input ...

Question

Resolved! Service Graph Connector for Intune: How to map IMEI to CI Name field via ETL or BR

Hello , We are using the out-of-the-box Service Graph Connector for Microsoft Intune to ingest data into the CMDB, specifically mapping to the Handheld Computing [cmdb_ci_handheld] table.We have a requirement to set the primary Name attribute of the ...

Question

LDAP integration is not pulling all the records, missing Cis

Hello,I have a question and maybe you can help me.I have a CI that was previously populated, but now some information is missing. In the LDAP Browse, I can see that the CI has the required information, like the serial number and userAccountControl. H...

Question

How to identify different entitlies data in SG-Intune

We have setup SG-Intune for two entities , but we are not able to distinguish the data coming can we do something so that I can identify which data is coming from entitiy 1 and which is coming from entity 2 ?

Question

Mismatch entity for Service graph connector for aws.

<p>There are existing RTE field Mapping for instancetype to instancetype and i changed the target field to custom field u_instance_type.Its giving the error while running EC2 job in servicenow . </p>

Question

Are You facing Data sync issue with Service Graph connector and ServiceNow Integration

Hello Developer, Are facing data sync issue with Service Graph connector ( Microsoft Intune, SCCM, Meraki Etc., ) with ServiceNow.I have update a medium blog link there please go throw it it will defiantly helpful for you.https://medium.com/@ashishkr...

Question

CrowdStrike SGC - Access Issues for SGC Contents

We have tested this SGC in our Dev and Test environments without issue. However, when in Production, we have assigned the role x_crowd_cmdb.user to our "CMDB Admin" group which also contains roles sn_cmdb_admin and other roles necessary for ITOM / CM...

Question

Browse the Community