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Service Graph Connectors
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Normalize company data coming from SCCM integration

Hi , Company records for Amazon are created appended with special characters. I found that these company records are coming from SCCM Import sets where they are using robust import set transformer. I cannot create any script to normalize the Amazon r...

  • Question

Crowdstrike integration

HI All,Good Evening!To implement and the configuration of the Service Graph Connector For Crowd strike into our ServiceNow environment. This implementation will enhance our CMDB with accurate up-to-date endpoint data and identify unprotected assets t...

  • Question

Some Intune records are missing after the import

We're using SGC for Intune, but not all records are successfully committing to cmdb_ci_computer.We've set the IRE to identify devices by Intune Device ID and MAC Address to avoid issues with duplicate Serial Numbers/Names. The problematic records sho...

  • Question

While using sgc for Excel, I encountered an issue

While using sgc for Excel, I encountered an issue: numerous field values ​​present in the Excel file were not being saved to the target table. I have used "status" as an example here; please refer to the accompanying image.I did not find any operatio...

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While using sgc for Excel, I encountered an issue

While using sgc for Excel, I encountered an issue: numerous field values ​​present in the Excel file were not being saved to the target table. I have used "status" as an example here; please refer to the accompanying image.I did not find any operatio...

  • Question

Servicenow and Crowdstrike integration error

While integration between Crowdstrike and servicenow we are recieving below error while running load all records from the devices data source. Please help if anyone has also faced the same issue during the integration. TypeError: Cannot read property...

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BigFix Integration Data Inconsistency via Service Graph Connector

We would like to seek your assistance regarding issues encountered with our BigFix integration to ServiceNow using the Service Graph Connector. Although the integration is partially working, we are observing data inconsistencies and incomplete ingest...

  • Question

Armis VIPR Integration

Hello all, I noticed that there is an integration between Armis VIPR to ServiceNow Vulnerability response. The integration seems to be a one-way flow, however if the vulnerability status is updated to remediated, I'd like to have that information get...

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Resolved! SGC-SCCM Integration failing on second run

Hi Team, SGC-SCCM works perfect when the Last run datetime is empty. However when that gets filled in after the 1st run it fails with import log as below. MID Server reported error: SQLState: S0001com.microsoft.sqlserver.jdbc.SQLServerException: Inva...

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ServiceNow - Defender empty records Issue

Hi Community,We have integrated with Defender successfully but we are getting empty records from Defender to ServiceNow.We are using Defender Service Graph Connector Plugin.I need help to restrict empty records from getting created in ServiceNow.

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