Hi ServiceNow Community,
I have a requirement to populate the Kernel Version for Computer records sourced from SCCM (MECM).
Previously, our SCCM integration was implemented using out‑of‑the‑box (OOB) data sources, import schedules, and transform maps only. For this enhancement, I’m reviewing whether additional custom data sources / transform maps are needed.
While reviewing the existing OOB configuration, I noticed that the Kernel field on the Computer record has the field name os_service_pack, and in the OOB data source “SG‑SCCM Operating System”, the following mapping exists:
os_service_pack = u_csdversion0
From what I understand, u_csdversion0 maps to CSDVersion0 from SCCM
My question is:
- Is this OOB mapping (os_service_pack = u_csdversion0) considered correct and still valid?
Any guidance or best‑practice recommendations would be greatly appreciated.
Thanks in advance!
