Service Graph Connector for Observability - Dynatrace
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01-28-2025 04:55 AM
Hi community,
Having some difficulty setting up the SGC to ingest data into the CMDB from Dynatrace.
I have configured the connections to all instances of Dynatrace, tested the connections, updated the data sources to have the right data source and Credential Alias for the Data Stream Action inputs, and have activated the scheduled imports for all of the data sources.
I can see data loading into the import tables, the import set is run against the robust transformer, and records are showing to have been inserted across all of the import sets. However, I cannot see any new records in the CMDB being created from these inserted records.
I have also set the ServiceTypes properties on all data sources to include all service types to ingest. However after running the imports, and can see these processed, no services or applications are being added to the Dynatrace applications or services tables in ServiceNow.
Would anyone be able to help me out with understanding how and why records are not being inserted into the CMDB? Is there config I am missing?