Tenable Connector - Incompatible since Xanadu Release

GarethP
Tera Contributor

The Tenable Connector has become Incompatible since Xanadu Release.

We are looking to Go-Live this week with the Tenable Graph Connector as part of a ITOM Project and unfortunately we now see it showing as Incompatible when looking to install. We previously installed it into Dev weeks before the Xanadue Release. 

Response provided from SN:

Solution Proposed:
The Plugin: x_tsirm_api_access is not compatible with Xanadu version. This is only compatible with Washington and older releases.Attached screesnshot.
Further I also checked in dev instance which is also in Xanadu , there it is stated as incompatible eventhoguh it is being installed , so it will be of no use in dev instance as well.
May be this plugin was installed before upgrade to Xanadu version of dev instance.

Version 5.2.1 
Its showing as compatible in Washington DC, Vancouver and previous

Can anyone provide any information on a reasoning for this and any plans or timelines when a solution will be provided in Xanadu

1 ACCEPTED SOLUTION

PatrickMutchler
Tera Guru

@GarethP,

 

Tenable merged the 'Tenable Connector' and 'Service Graph Connector for Tenable for Assets'.  'Service Graph Connector for Tenable' is currently on v6.0.0 and is compatible with Xanadu and presumably will be for future releases as well.  Let me know if this helps.

View solution in original post

3 REPLIES 3

GarethP
Tera Contributor

Does anybody have any information on where the SN teams and Tenable are at with the fix?

PatrickMutchler
Tera Guru

@GarethP,

 

Tenable merged the 'Tenable Connector' and 'Service Graph Connector for Tenable for Assets'.  'Service Graph Connector for Tenable' is currently on v6.0.0 and is compatible with Xanadu and presumably will be for future releases as well.  Let me know if this helps.

GarethP
Tera Contributor

@PatrickMutchler 

 That's great thanks, in a pure coincidence I updated all of the connectors earlier in the week and it does now show as compatible with Xanadu