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12-09-2024 03:45 AM
The Tenable Connector has become Incompatible since Xanadu Release.
We are looking to Go-Live this week with the Tenable Graph Connector as part of a ITOM Project and unfortunately we now see it showing as Incompatible when looking to install. We previously installed it into Dev weeks before the Xanadue Release.
Response provided from SN:
Solution Proposed:
The Plugin: x_tsirm_api_access is not compatible with Xanadu version. This is only compatible with Washington and older releases.Attached screesnshot.
Further I also checked in dev instance which is also in Xanadu , there it is stated as incompatible eventhoguh it is being installed , so it will be of no use in dev instance as well.
May be this plugin was installed before upgrade to Xanadu version of dev instance.
Version 5.2.1
Its showing as compatible in Washington DC, Vancouver and previous
Can anyone provide any information on a reasoning for this and any plans or timelines when a solution will be provided in Xanadu
Solved! Go to Solution.
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04-08-2025 07:24 AM
Tenable merged the 'Tenable Connector' and 'Service Graph Connector for Tenable for Assets'. 'Service Graph Connector for Tenable' is currently on v6.0.0 and is compatible with Xanadu and presumably will be for future releases as well. Let me know if this helps.
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03-11-2025 07:07 AM
Does anybody have any information on where the SN teams and Tenable are at with the fix?
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04-08-2025 07:24 AM
Tenable merged the 'Tenable Connector' and 'Service Graph Connector for Tenable for Assets'. 'Service Graph Connector for Tenable' is currently on v6.0.0 and is compatible with Xanadu and presumably will be for future releases as well. Let me know if this helps.
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04-08-2025 07:45 AM
That's great thanks, in a pure coincidence I updated all of the connectors earlier in the week and it does now show as compatible with Xanadu