Assessment - How scorecard results are calculated

AEterni
Mega Guru

Dear All,

I have created a couple of assessments to help the organisation to rank the vendors properly.

### STEPS TAKEN ###

I have created a metric type called "Vendor Tiering". See configuration below.

 

 
AEterni_8-1704356919939.png

 

I have created two metric categories:

  • Value considerations. See configuration below.

  • Market Complexity considerations. See configuration below.

 

 
AEterni_13-1704356983020.png

 

AEterni_14-1704356995482.png

 


 

 

 

I have created assessment metrics for each category. Each metric has a weight between 10 and 0 and for each metric the assessor has three choices and each choice has a value. See a couple of examples below.

 

 
AEterni_15-1704357025886.png

 

 

AEterni_16-1704357105356.png

 

I have tested one our vendor and the assessment works fine, but I don't understand how the values from the scorecard are calculated. See the scorecard below.

 
AEterni_17-1704357124568.png

 

 

I summarised in an excel file what I created, but I can't figure out how the values are calculated.

 

Can you please help?

 

Thank you.

 

 
AEterni_18-1704357245426.png

 

 

 
AEterni_20-1704357278685.png

 

 

 
3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @AEterni 

 

Not 100% sure, but if you ask user or you fill this assessment , on the basis of the answer it get calculated. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi,

 


@Dr Atul G- LNG wrote:

Hi @AEterni 

 

Not 100% sure, but if you ask user or you fill this assessment , on the basis of the answer it get calculated. 


I know that, but what I don't understand is how the numbers are calculated.

 

AEterni_0-1704363965772.png

I understand the overall rating is the average between the "Value considerations" and the "Market Complexity Considerations", but I don't understand why 0.87 and 5. I can't reverse-engineer the formula.

 

Cheers.

Hi  @AEterni 

Not sure 😞 some backend login which in OOTB. Try to log a HI case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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