assigned to is showing sys id of the user,i want to view the display name

[crazytechie0112]

on change request form oob field assigned to is showing sys id of the user,i want to view the display name of that user and not sys id pls help thank you

[Sharique Azim]

Hi ,

The simple answer is to check the display field of the field 'display name' on the table sys_user.

Navigate dictionary , from there find the right field and check the display field.

Or you can also right click on the field display name on the sys_user table and   click configure dictionary and check the display field.

That should do the trick.

[Goran WitchDoc]

Seems strange for a OOB to display a user like that unless the user table been messed with. Is this new tickets or already old ones. It can show sys_id if the user it referring to doesn't exist anymore.

//Göran

[Sharique Azim]

oh yes, i absolutely missed it at first.   I think the user is using the reference field on new tables or service catalog list collector.

[Nana5]

Hi

As per my understanding of your question.Please use the getDisplayValue() to display the name of that user.

Thanks