Best Method to make sc task state read only for 3 values(closed complete,closed skipped and incompl)

Dileep Raju
Giga Guru

Hi Team,

Best Method to make sc task state read only for 3 values(closed complete,closed skipped and colsed incomplete).

10 REPLIES 10

You can create ACL for same type= List Edit 

 

https://www.servicenow.com/community/developer-forum/read-only-a-field-in-list-view/m-p/1453056

 

Follow this link and do the needful.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi @Dr Atul G- LNG 
It is working state read only for all state. But here my issue is different. I need editable for State ONHOLD and WORK IN PROGRASS and I need Read only for state CLOSED COMPLETE, CLOSED INCOMPLETE AND CLOSED SKIPPED.

Hi @Dileep Raju 

 

Please share teh code snippet to check and help you.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I have created write ACL on sc_task.state and added condition
State is not one of closed complete, closed incomplete and closed skipped

-

@Dileep Raju 

 

Did you check with client script (onlaod)

 

if state= Closed

then 

Set read only 

 

try this way.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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