Can we create a multiple task for multiple suppliers in sequencial order to fulfilll the request?

ShabarishK
Kilo Contributor

‎04-10-2025 11:52 PM

Can we create a multiple task for multiple suppliers in sequencial order to fulfilll the request in single RITM , with similar trigger condition?

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-11-2025 07:54 AM

Hi @ShabarishK 

 

yes, mate the sequential task creating is possible,Conditions depend on the business need, buddy. What and when you want to run the task should be defined in your catalogue item.

 

https://www.servicenow.com/community/now-platform-articles/create-sequential-tasks-with-servicenow-f...

 

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ShabarishK
Kilo Contributor

‎04-13-2025 10:46 PM

Thank you ... Is API/Email integration can only be triggered once per RITM ticket? While we can create multiple SCTasks and assign them to different providers, we cannot trigger both Email and API integrations in a single request?

 

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