Change Blackout Schedules

JamesLindsay
Giga Guru

‎01-05-2022 10:29 AM

How do I setup a blackout schedule so that anyone trying to create a change where the planned start date or end date is within that window, is unable to either select those dates or save/submit the change?

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Prasad Dhumal
Mega Sage
Mega Sage

‎01-05-2022 11:23 AM

Hello JamesLindsay

Please see below documentation for assistance

Create blackout and maintenance schedules in Change Management | ServiceNow Docs

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JamesLindsay
Giga Guru
In response to Prasad Dhumal

‎01-05-2022 11:30 AM

Yes, I did that and I can see the blackout window in the change schedule but, I am still allowed to open a change for any CI within that blackout window. I would have either expected the start date picker to disallow the date selection or when the CR is saved, it would be rejected but it was not. I've set it so that an Operational CI should not be allowed.

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Nitin Jeswani
Mega Contributor

‎11-10-2022 07:56 PM

Hello James, 

I found a related link which could be useful.

 

https://www.servicenow.com/community/developer-forum/validate-date-based-on-calendar/m-p/1513740

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