Closing a request if not approved after x days

[Alex Saager1]

Hi Community,

We're now starting to add approvals on alot of our catalog items and have this issue where people aren't seeing the emails and checking approvals on employee center etc.

So I've setup a flow to send reminders to the approver and requestor but the issue I'me now facing is how can I close the original request if the approvald are still not actiond after the reminders

Here's the flow that I have and its step 7 I'm struggling with as from the data on the right I'm unsure on how to get the requets or even requested item?

[Mark Manders]

Why not make this a subflow so you can reuse it in every RITM flow? Then you have access to the RITM (make it input from the flow), but you can also end the subflow after 7 days and ensure the output sets the approval to canceled and handle the logic from there (if OOB logic doesn't already cancel the RITM due to cancelation of the approval.

[Mark Manders]

FYI: if you do want to proceed with your own flow - on the approval record, the 'approval for' is a document field, so it can be any record in the system. You need to do a lookup to the RITM itself to get it, based on the sysID in the document field.