Create a report for Incidents resolved and opened for last 6 months

[nayanmule]

Hi Everyone,

I need to create a report for number of  incidents which are opened and number of resolved incidents & show the trend in between them.

I am expecting it to look as - 

Thanks in Advance !

[Dr Atul G- LNG]

Hi @nayanmule 

This is not possible in standard reporting as it is. You can use PA for this, If you want to go for a standard report do like this.

[nayanmule]

Are there any OOTB indicators present for such configuration ?

[Runjay Patel]

Hi @nayanmule ,

Yes, If you use PA then you get many OOB such configuration and if not there you can easily create it.

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------