Create a report for Incidents resolved and opened for last 6 months

nayanmule · ‎01-08-2025

Hi Everyone,

I need to create a report for number of incidents which are opened and number of resolved incidents & show the trend in between them.

I am expecting it to look as -

Thanks in Advance !

Dr Atul G- LNG · ‎01-08-2025

Hi @nayanmule

This is not possible in standard reporting as it is. You can use PA for this, If you want to go for a standard report do like this.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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nayanmule · ‎01-08-2025

Are there any OOTB indicators present for such configuration ?

Runjay Patel · ‎01-08-2025

Hi @nayanmule ,

Yes, If you use PA then you get many OOB such configuration and if not there you can easily create it.

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Runjay Patel - ServiceNow Solution Architect
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