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06-17-2020 05:39 AM
Hello All,
1) I would like to disable variable tool tip ( ? question mark red colour) , client doesn't want this and if possible can make other symbol . they want help text but don't need question option
please help me on this.
2) few cases
Comments should be bold font and help text in normal font.
Comments : why do you need this new category?
Kindly let me know if this can be possible?
i tried with
<font size=4 color='black'> Comments </font>
but not helped
Solved! Go to Solution.
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06-29-2020 08:34 PM
Solution identified is - instead of label we can use select box without choices . issue is been fixed
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06-17-2020 05:48 AM
It is all about user preference. In case you want to apply it for all then create a sys property and set it to false.
https://community.servicenow.com/community?id=community_question&sys_id=a4d7e2cadbfa238011762183ca961925

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06-17-2020 05:50 AM
Hi there,
A while ago I wrote an article on how to influence such elements through CSS override. No cloning/editing of widgets needed!
Have a look:
Removing Service Portal Catalog Item Help tag icons
One of the things mentioned in the article page specific/widget instance CSS:
Which results in:
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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06-17-2020 05:54 AM
If its slightly different what you are after, like changing color, etc.. Still: CSS override. Also read about it in this article:
Changing Service Portal widgets look and feel without cloning widgets
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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06-21-2020 12:18 AM
when i update none value , nothing is appearing (question mark not appearing). questionmark / some other symbol is require in back color .
and few variables its appearing parallel to variable , few variables next line its appearing ... it require to appear parallel to variable