Entra ID - Multiple User lookup

[Brian Sorensen]

Hello!
we have started down this wonderful path of automation

Here is where I am hitting a bit of a roadblock

I have a form that uses a List collector to get a list of users from a department.
Currently once the form is submitted a task is sent to the Help Desk to add the selected members to the appropriate group in Entra, since we now have the spoke setup, I want to skip making the remedial task to the help desk.

Here is what I have tried

I know I have to drill down to get the email from the user record for each

I used ServiceNow Core - Look up Records

Table - SYS_USER

Condition - Name is Variable
In my test request, the list has 2 users.
In the get catalog variables, it shows the variable as select_members with a drop down, but doesn't expand.

When I run the test, I get ZERO count, which I believe should be 2 based on the form having 2 users.

Any ideas?

[AshishKM]

Hi @Brian Sorensen ,

As per details, i think you are trying to submit request data to Entra via spoke so selected user can be added to group in Entra.

Please share some screenshot and code part which you written for this case.

-Thanks,

AshishKM

[Brian Sorensen]

Yes
the Form has a list collector that looks like this

Department - filters down the list in the Select Members

Requester can then select 1 or 2 or all... doesn't matter and submit

In the flow currently it goes through needed approvals and a task comes to the help desk

Help Desk then goes and looks the group they need to be in for travel, and then adds each person

When the person(s) return from travel there is a ticket generated that we then go and remove the users from the group

What we want is
User selects the person or people to go

SN uses the Entra Spoke to get the user ID (I actually capture this in the User table to)
then automatically put in the right group

But the flow looks like this

Where I can't look up the "Selected User" 

[Luiz Lucena]

Hi @Brian Sorensen 

Hope you have found a solution for this, if not, here is what I do:
You select the user input and drag the data pill to the lookup action for Entra ID, then you click your variable name, it should show up a selection like the example below and you can dot walk then.

If you were able to proceed, may I ask you how you did the action to add users to the Entra ID group?