Error when accessing courses on Now Learning platform

SandraRodrigue
Tera Contributor

yesterday

 Whenever I try to start a course on ServiceNow, I receive the following error message:

Error occurred! Failed to load player dependencies Error: Failed to load resource file: 'js/resources/AppStrings.pt-br.js?cache=3437284', reason: , status: 404

Return to LMS

My language setting is configured to English. Although I am located in Brazil, I am not trying to translate the site or use any unsupported language. I have already tried switching browsers and tested on Edge, Chrome, and Firefox, but none of them allow me to access the courses. 

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2 REPLIES 2

RyanG6409393070
Tera Contributor

2 hours ago

I’m experiencing the same issue as you. I’ve already reached out to the support team, but they haven’t resolved it yet. Once it’s fixed, I’ll share the solution I receive here.

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Dr Atul G- LNG
Tera Patron
Tera Patron

2 hours ago

@Jim Poisson  Possible to help here?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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