Is ServiceNow available as On-Premise?

[ajayksharma]

Is ServiceNow available as On-Premise? Or is it only available in a cloud offering?

If it is available On-Premise, is the code/app and data   that is developed portable to be moved between the On-Premise and cloud offerings and work instantly if we need to switch over at some later point?

[Chuck Tomasi]

Hi Ajay,

The answer to the first question is: yes. It is available on-premise. We have certain customers (federal, finance) that require this level of security. Unfortunately, it makes supporting the instance a bit more challenging.

Work with your ServiceNow account rep to understand the technical and financial costs of going this route.

As for migration, there is no "single click" migration from on-premise to cloud. It often requires some level of professional services to make the migration.

For what it's worth: A fair percentage of those who started out as on-prem have later changed to hosted (cloud.)

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[jpavanaryan]

Hello Chuck,

I am looking for information on premise servicenow instance. I couldn't find anything on wiki or docs.servicenow.com. Would it possible to share some information.

[Chuck Tomasi]

Hi,

I do not have any information regarding setup and configuration of on-premise information at my disposal at the moment. As noted earlier, reach out to your account team. Customer support will also need to be involved.

[RJ_ConfigureTek]

Hi @Chuck Tomasi : Is there any document which could help us in migrating OnPrem ServiceNow to Cloud?