Linux discovery question

Sunny45 · ‎04-14-2022

Team,

We are running discovery on some Red HAT Linux Servers and wanted to know what kind of privileges can be provided to the service account so that discovery brings all the right information including Service mapping details. (relationships etc.)

1) Will Non elevated privilege be enough which will run only below commands?

2) Or it will require sudo access?

3) or it will require root access?

Please help me out.

Thanks.

guillaumeh · ‎06-07-2022

Hi,

it is mostly work from your server team. something like:

How To Set up SSH Keys on a Linux / Unix System - nixCraft (cyberciti.biz)

Then they have configured the key and the sudo and so they are able on their side to connect without password, you can make the work at servicenow level

SSH credentials (servicenow.com) , SSH private key credential type section

Regards,

Guillaume

View solution in original post

Ian Mildon · ‎05-12-2022

You will need to have sudo rights on the endpoints to be able to run all needed probes and commands.