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modifying the widget instace of standard Ticket tab

MohaddesehF
Tera Contributor

Hi 

I need to modify the instace of standard Ticket tab  in a way that whenever the fields of the service category is null , in detail instance not show that field .in client side , with UI policies , this is possible , but in server side i need guidence .

6 REPLIES 6

Change instance name to your instance id

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I didnt get response , I need to make a dynamic widget that changes by changing the service category . service category is modifiable from maintain item with UI policies . but this view is being created after making a service in server side .