Multiple RITMs under 1 REQ

[phugill]

Hi Community,

I’m trying to figure out the best way to create multiple Requested Items (RITMs) from a single Catalog Item submission.

Use case:

• We have one catalog item with several checkboxes. (It Systems, Information Security, Finance)

• When the form is submitted, I want a separate RITM created for each selected checkbox.

• Each RITM should contain the same variable values, but be assigned to a different group depending on which checkbox was selected.

• All RITMs should roll up under the same REQ, and ideally be displayed on their own tabs within the request.

What I’ve tried so far:

• Order Guides → but we want this to happen without extra clicks or navigating to multiple screens.

• Cart APIs → I’ve tested a few approaches but haven’t been able to get them working for this use case (maybe I’m not setting them up correctly).

• Workflow → I have a workflow triggered when the catalog item is submitted that checks each checkbox, but I don’t know how to branch it into separate RITMs.

• Custom Action → I tried adding a custom action, but it doesn’t seem to show up as an option when I go to use it.

Has anyone successfully implemented this pattern before? My main focus is to drive this through Flow Designer. We have not implemented multiple RITMs in our environment before. 

Any best practices, code samples, or pointers would be hugely appreciated.

Thanks

Philip H