My active items should only visible the item when its count > 0

[NelishaJ]

Hi All,

In My active items tiles we want to display only those items whose count is greater than 0 like in this tile only requests should be visible and others should be hide and they comes up when there count is greater than 0

Thanks in advanced

[Ankur Bawiskar]

@NelishaJ 

You will have to do this

1) clone the OOTB "My Items" widget

2) in the new widget in the server side script update the logic and ensure only those are pushed to HTML which are with count > 0

3) then add this new widget to your portal page

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Bhuvan]

@NelishaJ 

You can use below article to clone a widget with updated script that can be used in 'My active items'

https://www.servicenow.com/community/employee-center-forum/my-active-items-widget-adding-change-requ...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[NelishaJ]

Is there any live example you have? I tried to make changes in the code but not positive result.

[Ankur Bawiskar]

@NelishaJ 

share the complete widget script HTML, client and server