Not able to remove example text from Catalog variable

Arjun Kumar Le1
Tera Contributor

in the variable form i am not able to add the  example text field in form lay out.

find_real_file.png

find_real_file.png

 

 

find_real_file.png

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you should be in global scope to add that field on form layout

Ensure you select Global from application picker and then configure the form layout

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Arjun Kumar Le1
Tera Contributor

yes, I am in global scope and able to edit it, but not able to find it in variable form.

for example in list layout its below active field, added and saved but not finding it in below the active field in variable form.

find_real_file.png

 

Hi,

the Example text is shown only when variable type is one of these Date, Date/Time, Email, Ip Address, Multi line, Single Line, URL, Wide Single Line

Your variable is Reference type and hence it's not showing

That's controlled by this OOB UI policy

Example Text show/hide

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks Ankur, i have an other question also.i tagged you please reply