Report License

Imran Shad · ‎01-21-2022

Hi

Kindly advise if if report_group or report_global roles are a separate license or included in the ITIL pro package

Maik Skoddow · ‎01-21-2022

Hi @Imran Shad

if you open the following URL in your instance you can see that both roles are of type "Requester" and thus will not consume any license.

/nav_to.do?uri=%2Flicense_role_list.do%3Fsysparm_query%3DnameSTARTSWITHreport%26sysparm_first_row%3D1%26sysparm_view%3D%26sysparm_choice_query_raw%3D%26sysparm_list_header_search%3Dtrue

Kind regards
Maik

View solution in original post

AshishKM · ‎01-21-2022

Hi,

report_group and report_global are part of Base System roles.

check this for more details.

https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/roles/reference/r_BaseSystemRoles.html

Thanks,

Ashish

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Maik Skoddow · ‎01-21-2022

Hi @Imran Shad

if you open the following URL in your instance you can see that both roles are of type "Requester" and thus will not consume any license.

/nav_to.do?uri=%2Flicense_role_list.do%3Fsysparm_query%3DnameSTARTSWITHreport%26sysparm_first_row%3D1%26sysparm_view%3D%26sysparm_choice_query_raw%3D%26sysparm_list_header_search%3Dtrue

Kind regards
Maik